Professional Specialization

Areas of Professional Specialization

North America & EMEA focus.

Direct Sales; Business Development; Large Account Management – Wireline and Wireless

I am adept at Business Development and Sales into verticals including Cloud Service Providers; Hyperscalers; Data Centers; Netcentric; Tier One Carriers; MSO’s; ISP’s; Fiber Construction; MVNO’s; MVNE’s.

I leverage market intelligence to improve the success rate of incremental revenue opportunities and strategic large-scale, long term service contracts.

I apply knowledge of network design to understand all options of interconnection to help clients reduce capital expense while increasing profitability.

I assist carrier relations teams with buy-side management goals to achieve lowest total cost of ownership to achieve the desired transport/access services needed at the best value.

I am adept at assisting carrier relations managers responsible for qualifying and onboarding, including negotiating agreement terms and conditions and ensuring that service offerings perform in accordance with written Service Level Agreements.

I have large account management expertise encompassing continuous relationship strengthening, while focusing on process improvement, operational efficiency, and high levels of client service that meets and exceeds expectations.

I bring specialized prospecting assets through my knowledge of the industry, and the ability to communicate effectively.

I am a developer of new wireless partnerships for MVNO/MVNE’s across multiple segments, leveraging core assets tied to Brand Value; Customer Management; Distribution; Operational Efficiency, and Segmentation.

 
 

I lead contract negotiations with customers and coordinate with internal groups such as Legal, Infrastructure Planning; Network, Provisioning; Change Management; Service Management; Product and other departments to deliver the solutions to meet client criteria.

I develop, implement, and manage ongoing metrics to demonstrate network performance and identify areas for improvement in order to maintain Service Level Agreements while meeting and exceeding standards.

I manage internal relationships with client support, and cross-functional teams.

I serve as a key contact when necessary to assist with escalation for issues tied with adherence to committed installations, billing disputes, and contract obligations.

I communicate effectively with internal and external parties, including Directors and VPs with respect to resolution of issues.

I organize and manage RFP responses to ensure a strategic, winning proposal.

I take an integral role to onboarding new clients and detailing Standard Operating Procedures.

I nurture and maintain relationships with all clients at executive levels.

I ensure client data and documents are complete, current, and managed appropriately.

I maintain and distribute updated pricing and product documentation to foster new business.

I am proficient at providing accurate forecasts.

I am consistent, and accountable for sales discipline, operational processes, and service delivery.

I am a respected representative in the industry, responsible for growing and maintaining a company’s reputation.